As an enterprise service provider we understand the importance of providing proactive and responsive support. Where possible we install systems that constantly monitor the health of our networks informing us pro-actively of any issues so any likely problems can be identified and resolved before they impact a system or user.
We focus on ensuring that for all but the most major problems can be resolved at a distance using a range of remote access techniques. This means that scheduled maintenance can be performed easily and during timeslots that do not inconvenience clients or staff. Equally we are on hand to support user issues up to a 24/7 basis should this be required.
Our solutions are backed by technical partners such as:
Cisco, HP, Peplink, Dell, Draytek , Apple, Aastra & Juniper